Enterprise Voice Solutions

Enterprise Voice Solutions

Advanced Enterprise Voice Solutions. Contact us to learn more about what our integrated solutions can do for you.

Vocollect™ voice solutions are innovative workflow performance technologies custom designed for the warehouse and distribution center (DC). Vocollect gives you best-in-class voice-enabled workflow processes and streamlines your mobile workforce. The result? Higher levels of operating efficiency, helping you to run a better business with voice.

Voice-directed warehousing (VDW) refers to the use of the voice direction and speech recognition software in warehouses and distribution centers. VDW has been in use since the late 1990s, and its use is expected to increase rapidly over the next five years due to advances in technology and decreasing costs for the voice directed software and for the mobile computers on which it runs.

Implementing voice systems in the warehouse has among its benefits

  • Increased picking accuracy
  • Increased inventory accuracy
  • Increased employee productivity
  • Improved safety
  • Reduced new worker training time
  • Increases job satisfaction for warehouse associates
  • Eliminates cost of printing and distributing picking documents
  • Growing customer satisfaction

One of the great productivity benefits of voice-based systems is that they allow operators to do two things at once whereas other media used in warehouses such as paper or radio frequency terminals tend to require that you surrender the use of at least one hand or you have to stop and read something before proceeding. This productivity benefit tends to be inversely related to the fraction of an operator’s day spent walking.